These Terms of Service (“Terms”) govern your access to and use of enrouteadvisory.com (the “Site”) and the coaching, advisory, and AI enablement services offered by Enroute Advisory (“Enroute Advisory,” “we,” “us,” or “our”). By accessing the Site, submitting a form, booking a call, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Our Services

Enroute Advisory provides executive and business coaching, team performance support, and practical AI strategy and implementation guidance for business owners and leaders. Services may be delivered 1-on-1, in small groups, through workshops, or through written materials, and are described in more detail on our Services page. Specific engagement scope, deliverables, and fees for paid work are set out separately in a proposal, agreement, or statement of work between you and Enroute Advisory, which governs to the extent it conflicts with these Terms.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a legally binding contract to use the Site or engage our services on behalf of yourself or a business. If you use the Site on behalf of a company, you represent that you have the authority to bind that company to these Terms.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, the Site by anyone else. You agree not to:

• Attempt to gain unauthorized access to the Site, our systems, or any related network
• Use any automated system (bots, scrapers, crawlers) to access the Site without our prior written permission
• Submit false, misleading, or fraudulent information through any form on the Site
• Interfere with or disrupt the Site’s functionality or security
• Use the Site to transmit any harmful, unlawful, or infringing content

4. Intellectual Property

All content on the Site, including text, graphics, logos, the Enroute Advisory name and mark, frameworks, and materials provided as part of coaching or advisory engagements, is owned by Enroute Advisory or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and share Site content for personal, non-commercial purposes, but you may not reproduce, distribute, modify, or create derivative works from it without our prior written consent.

5. Booking, Fees & Cancellations

Free introductory calls can be scheduled through our meetings tool at no cost. Paid coaching, strategy, or implementation engagements are billed according to the terms agreed in your individual proposal or agreement, which will specify fees, payment schedule, and cancellation or rescheduling policy. Coaching services and programs are billed in advance, either monthly or for the full program term. If you are not satisfied with your engagement, you may request a refund within the first 30 days of the applicable billing period or program start date. Refund requests must be submitted in writing to aislinn@enrouteadvisory.com. Fees for services rendered beyond this 30-day window are non-refundable.

6. No Guarantee of Results; Not Professional Advice

Coaching and advisory services are intended to support your leadership, business, and AI adoption goals, but outcomes depend on many factors outside our control, including your own effort and business circumstances. We do not guarantee specific results, revenue, or performance outcomes from any engagement.

Our coaching and AI strategy services are not a substitute for professional medical, psychological, legal, financial, tax, or accounting advice. You should consult a qualified professional in the relevant field before making decisions in those areas.

7. Third-Party Links & Tools

The Site may link to or use third-party tools, including HubSpot (forms, newsletter, and scheduling) and our affiliated Focal Point Coaching franchise site. We are not responsible for the content, accuracy, or practices of third-party websites or tools, and linking to them does not imply endorsement. Your use of any third-party site or tool is subject to that party’s own terms and privacy policy.

8. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Enroute Advisory and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Site or our services. Our total liability for any claim arising from these Terms or our services will not exceed the amount you paid to Enroute Advisory for the specific service giving rise to the claim in the twelve (12) months before the claim arose.

10. Indemnification

You agree to indemnify and hold harmless Enroute Advisory and its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

11. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your use of the Site will be resolved in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.

12. Termination

We may suspend or terminate your access to the Site at any time, for any reason, including violation of these Terms. Either party may terminate an ongoing coaching or advisory engagement according to the terms set out in the applicable agreement. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification) will survive.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated version here with a revised “Last updated” date. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

14. Contact Us

Questions about these Terms can be sent to: